How do you shop on the website?
When you first enter the website, you will be greeted by our home page, here you will find some of our products we want to show off a little extra.
You will also find our latest added articles and a link to our Facebook page where you can find current information about opening hours or other news & exciting things we are doing in our workshop.
In the top black row you will find our navigation on the website, if you hover your mouse over one of these you will also see subcategories for each choice.
If you click on one of the main menu choices you will be taken to the next page where you will also find the subcategories. Choose a subcategory that fits well with what you are looking for.
Now that you have entered the selected product group, you will now see the articles. Search through these to find the product you are looking for, when you have found the right one you can either click on the "BUY" button to quickly add the product to the shopping cart, or you can click on the image or text to read more about the selected product.
If you choose to click on the product page to read more about it, you will first be greeted by an enlarged image and price. You will also see the stock status of the selected product, if it is not in stock, you can still order it, just add a couple of days to the delivery time.
If you scroll down a little on the page, you will see the description of the product, where you can also click on "SHOW MORE" to see more information. In this field, you will usually find a standard description of what the product is, as well as dimensions and possibly what the product can fit.
You can also use our search box to search for products on our website, then you simply click on the "SEARCH" button that you find in the upper right corner right next to the shopping cart.
When you click on this, you will get a search box where you can search for all the text we have on the website, so if you are looking for a sticker, for example, you can write "Sticker" and quickly find all our products that have the word sticker in it.
After you have found the product/products you want to order, you proceed to the shopping cart, you will find it in the top right corner. Click on this to proceed to the checkout.
When you have entered the checkout, you will be met with a comparison of items & prices for the products you have chosen to order, here you can also adjust if the number of items has been wrong, then it is important that after you have adjusted the numbers that you click on the update button otherwise the number of items will not change.
You can also remove an item if it is the case that you have added an item you do not want to order, you do this by clicking on the trash can for the selected product.
After you are satisfied with the products in the shopping cart, you can proceed to place the order, you do this by scrolling down the page and filling in the information the website requires of you.
You start by choosing whether you are shopping as a private individual or as a company and choose this choice under "Customer type". (Note: If you are a business but do not change this, you will not see the option for business packages in the delivery options)
You then fill in your zip code to see which delivery options we offer to where you live. Then click on the option that suits you best. In the most common cases, we offer either delivery to a DHL service point or Schenker agent. You can also choose to pick up your order directly from us.
After you have chosen the delivery, you can continue down the page where you will find an option to leave a message, here you can write if you have any additional information for us that concerns your order. For example, if you are ordering parts for a refrigerator and want to ensure that the spare parts you are ordering fit your refrigerator, you can leave the model & production number in the message and we will review this before your order is sent out.
You also get the option to subscribe to our newsletter here. We only send a couple of these a year at the moment, so it is mostly when there is big news or extra good offers that we want to show.
You will then come to the payment options. Currently we only offer payment via Klarna on the website, so fill in the information required to proceed to payment here.
After the purchase is approved by Klarna, you will proceed and can complete the order.
When the purchase has gone through, you will receive an email sent to the specified email with an order confirmation, please read it through so that all information is correct.
If you have not received an email with an order confirmation, you can double-check that it has not ended up in "Spam". If it is not there either, please contact us to double-check that nothing was misspelled in your email when you placed the order.
Once we have received the order, we will send your order as quickly as possible with the selected delivery method.
When your order is packed with us, you will receive an email sent from us with a tracking link where you can follow the package all the way. There is also a link in this email where you will find a copy of the delivery note for your order.
How do you shop on the website outside Sweden?
If you want to place an order for delivery outside Sweden, you must first change the currency on the website so that Klarna can handle the payment.
You do this by changing the settings that you find at the top right of the website.
You can quickly use the quick buttons on the left in this box to choose between SEK, EUR & NOK.
You can also choose the delivery country in this box.
You can also choose the delivery country in the checkout, in some countries the default currency for shopping in this country is selected, but this is not true for all countries.
If you have chosen a combination of currency & delivery country that does not work together, an error message will appear in the checkout when you try to fill in the payment information.
Then you can change the currency in the box at the top right of the website and choose the currency that works. In most countries, the EUR currency works.
Within Sweden, SEK works best, while if you are shopping from Norway, NOK is the best option. In countries outside Sweden & Norway, we recommend that you shop in EUR to avoid problems at the checkout.
When you first enter the website, you will be greeted by our home page, here you will find some of our products we want to show off a little extra.
You will also find our latest added articles and a link to our Facebook page where you can find current information about opening hours or other news & exciting things we are doing in our workshop.
In the top black row you will find our navigation on the website, if you hover your mouse over one of these you will also see subcategories for each choice.
If you click on one of the main menu choices you will be taken to the next page where you will also find the subcategories. Choose a subcategory that fits well with what you are looking for.
Now that you have entered the selected product group, you will now see the articles. Search through these to find the product you are looking for, when you have found the right one you can either click on the "BUY" button to quickly add the product to the shopping cart, or you can click on the image or text to read more about the selected product.
If you choose to click on the product page to read more about it, you will first be greeted by an enlarged image and price. You will also see the stock status of the selected product, if it is not in stock, you can still order it, just add a couple of days to the delivery time.
If you scroll down a little on the page, you will see the description of the product, where you can also click on "SHOW MORE" to see more information. In this field, you will usually find a standard description of what the product is, as well as dimensions and possibly what the product can fit.
You can also use our search box to search for products on our website, then you simply click on the "SEARCH" button that you find in the upper right corner right next to the shopping cart.
When you click on this, you will get a search box where you can search for all the text we have on the website, so if you are looking for a sticker, for example, you can write "Sticker" and quickly find all our products that have the word sticker in it.
After you have found the product/products you want to order, you proceed to the shopping cart, you will find it in the top right corner. Click on this to proceed to the checkout.
When you have entered the checkout, you will be met with a comparison of items & prices for the products you have chosen to order, here you can also adjust if the number of items has been wrong, then it is important that after you have adjusted the numbers that you click on the update button otherwise the number of items will not change.
You can also remove an item if it is the case that you have added an item you do not want to order, you do this by clicking on the trash can for the selected product.
After you are satisfied with the products in the shopping cart, you can proceed to place the order, you do this by scrolling down the page and filling in the information the website requires of you.
You start by choosing whether you are shopping as a private individual or as a company and choose this choice under "Customer type". (Note: If you are a business but do not change this, you will not see the option for business packages in the delivery options)
You then fill in your zip code to see which delivery options we offer to where you live. Then click on the option that suits you best. In the most common cases, we offer either delivery to a DHL service point or Schenker agent. You can also choose to pick up your order directly from us.
After you have chosen the delivery, you can continue down the page where you will find an option to leave a message, here you can write if you have any additional information for us that concerns your order. For example, if you are ordering parts for a refrigerator and want to ensure that the spare parts you are ordering fit your refrigerator, you can leave the model & production number in the message and we will review this before your order is sent out.
You also get the option to subscribe to our newsletter here. We only send a couple of these a year at the moment, so it is mostly when there is big news or extra good offers that we want to show.
You will then come to the payment options. Currently we only offer payment via Klarna on the website, so fill in the information required to proceed to payment here.
After the purchase is approved by Klarna, you will proceed and can complete the order.
When the purchase has gone through, you will receive an email sent to the specified email with an order confirmation, please read it through so that all information is correct.
If you have not received an email with an order confirmation, you can double-check that it has not ended up in "Spam". If it is not there either, please contact us to double-check that nothing was misspelled in your email when you placed the order.
Once we have received the order, we will send your order as quickly as possible with the selected delivery method.
When your order is packed with us, you will receive an email sent from us with a tracking link where you can follow the package all the way. There is also a link in this email where you will find a copy of the delivery note for your order.
How do you shop on the website outside Sweden?
If you want to place an order for delivery outside Sweden, you must first change the currency on the website so that Klarna can handle the payment.
You do this by changing the settings that you find at the top right of the website.
You can quickly use the quick buttons on the left in this box to choose between SEK, EUR & NOK.
You can also choose the delivery country in this box.
You can also choose the delivery country in the checkout, in some countries the default currency for shopping in this country is selected, but this is not true for all countries.
If you have chosen a combination of currency & delivery country that does not work together, an error message will appear in the checkout when you try to fill in the payment information.
Then you can change the currency in the box at the top right of the website and choose the currency that works. In most countries, the EUR currency works.
Within Sweden, SEK works best, while if you are shopping from Norway, NOK is the best option. In countries outside Sweden & Norway, we recommend that you shop in EUR to avoid problems at the checkout.